FAQ

 

Here are the answers to some of our frequently asked questions. Please feel free to give us a call anytime for further information or to talk through options for your event.

 

Where do you deliver to?

 

We cover the whole Wellington area including the CBD, all Wellington suburbs, Lower Hutt and Upper Hutt and surrounding suburbs, and Porirua. We cater events as far away as the Wairarapa and Kapiti Coast.

 

 

Do you charge a delivery fee?

Yes, for Wellington CBD and Lower Hutt CBD the fee is $15.00.

For deliveries to the suburbs the cost is between $20 and $50.00

 

Our order system calculates delivery fees automatically based on your post code. Please give us a call if you would like to know the cost for delivery to a particular area.

 

 

Do I pay more if I’m getting more than one delivery during a day?

No, we only charge one fee per day whether you are getting one delivery or four.

 

What are your delivery hours?

Monday – Friday:

We deliver between 8.30 a.m. – 5.30 p.m.  

 

Saturday + Sunday

On weekends we deliver between 8.30 a.m. – 5.00 p.m.

On Sundays a minimum order of $1000+ GST applies

Please note we do not deliver hot on Sunday.

Orders are supplied with explanatory notes for reheating.

 

What is the latest I can place an order?

Ideally we like 2 or 3 days notice for orders but we can often accommodate orders with less lead time. Orders placed after 12.00pm for the following day incur a $25.00 late order fee

 

 

What if I need to cancel my order?

If you cancel your order within 48 hours there may be a cancellation charge.

If you cancel your order within 24 hours there will be a cancellation charge

 

If you cancel your order within 12 hours you will be charged the full amount.

And is there anything else I need to know about deliveries?

A $25.00 fee applies for deliveries made between 7.00 a.m. - 8.30 a.m.

  

Do you have staff to help with my function?

Yes, we have a talented team who can take care of everything while you enjoy your event. Prices for our staff are:

 

Chefs: $36.00 per hour with a minimum of four hours

Bar Manager: $36.00 per hour with a minimum of four hours

Waitstaff: $28.00 per hour with a minimum of four hours

Kitchenhand: $28.00 per hour with a minimum of four hours

 

For deliveries after 5.30pm a chef is required ($30.00 per hour) - min 4 hours ($120)

 

Is there a minimum number per order?

Yes, this depends on what you are ordering.

 

For a buffet, canapés, and tea and coffee the minimum is 10 people. For finger food, lunch bags, lunch boxes or platters the minimum number is 5 people.

 

How is your food pricing structured?

There are two options for ordering our finger food and canapés – you can either select individual items from our menu or we make up the order for you.

 

 What are your prices for your finger food?

We offer a delicious selection for:

3 items: $10.00 per person (minimum 5 of an item)

4 items: $14.00 per person (minimum 5 of an item)

5 items: $16.00 per person (minimum 5 of an item)

6 items: $18.50 per person  (minimum 5 of an item)

 

Or you can make up your own with our price per item option.

 

How much are your lunchboxes?

$16.50 per person (4 items)

 

How much are your Lunch bags?

$13.50 per person (3 items)

 

What are the prices for your selection of canapés?

Our very popular canapés range from:

5 items: $14.00 per person (minimum 10 of an item)

6 items: $16.50 per person (minimum 10 of an item)

 

Or you can make up your own with our price per item option

 

Is there a minimum order for canapes??

Yes, the minimum order is $150.

 

How much do buffets cost?

Our popular buffets are $25-40.00 per person

 

Do you supply cutlery and glassware etc.

Yes, we can supply cutlery and crockery at $4.50 per person, table linen at $15.00 per item, glassware (flutes, wine .70c each and water glasses .65c each), waterjugs at$3.60 each, and salt and pepper shakers at $2.80 each.

 

Is there a minimum order for hot food deliveries?

Yes, the minimum order is $150 (food only).

 

Do you cater for people with specific dietary requirements?

Yes, we have a great range of vegetarian, gluten free, and dairy free options. We can provide separate individual meals, which will be labelled.