FAQ's
Answers to some of our more commonly asked questions
Where do you deliver to?
Where do you deliver to?
We cover the whole Wellington area including the CBD, all Wellington suburbs, Lower Hutt and Upper Hutt and surrounding suburbs, and Porirua. We cater events as far away as the Wairarapa and Kapiti Coast.
Do you charge a delivery fee?
Yes, for Wellington CBD and Lower Hutt CBD the fee is $15.00.
For deliveries to the suburbs the cost is between $20 and $50.00
Our order system calculates delivery fees automatically based on your post code. Please give us a call if you would like to know the cost for delivery to a particular area.
What are your delivery fees?
For Wellington CBD and Lower Hutt CBD the fee is $15.00.
For deliveries to the suburbs the cost is between $20 and $50.00
Our order system calculates delivery fees automatically based on your postcode. Please give us a call if you would like to know the cost for delivery to a particular area.
Can you cater for food allergies?
We offer food to cater for a wide range of food allergies.
Our kitchen offers products that may contain: Peanuts, Tree Nuts, Soy, Dairy, Eggs and Wheat. While we take steps to minimize the risk of cross contamination (cleaning and sanitization and separating the prep, cooking and storage processes of goods made with these allergens), we cannot guarantee that any of our products are 100% safe to consume for people with peanut, tree nut, soy, milk, egg or wheat allergies.
Customers concerned with food allergies need to be aware of this risk. Blue Carrot will not assume any liability for adverse reactions to food consumed, or items one may come in contact with while eating our products.
Please contact us if you have any specific questions about our ingredients or food handling policies.
What are your delivery hours?
Monday – Friday:
We deliver between 8.30 a.m. – 5.30 p.m.
**Saturday **
On weekends we deliver between 8.30 a.m. – 5.00 p.m. No hot deliveries past 1.00pm
Orders are supplied with explanatory notes for reheating.
What is the latest I can place an order?
Ideally we like 2 or 3 days' notice for orders but we can often accommodate orders with less lead time. Orders placed after 12.00pm for the following day incur a $25.00 late order fee
What if I need to cancel my order?
If you cancel your order within 48 hours there may be a cancellation charge.
If you cancel your order within 24 hours there will be a cancellation charge
If you cancel your order within 12 hours you will be charged the full amount.
And is there anything else I need to know about deliveries?
A $25.00 fee applies for deliveries made between 7.00 a.m. - 8.30 a.m.
A minimum spend of $200.00 is required for hot deliveries (excluding delivery)
Do you have staff to help with my function?
Yes, we have a talented team who can take care of everything while you enjoy your event. Prices for our staff are:
Chefs: $55.00 per hour with a minimum of four hours
Bar Manager: $55.00 per hour with a minimum of four hours
Waitstaff: $45.00 per hour with a minimum of four hours
Kitchenhand: $45.00 per hour with a minimum of four hours
For deliveries after 5.30pm a chef is required ($55.00 per hour) - min 4 hours ($180)
Is there a minimum number per order?
Yes, this depends on what you are ordering.
For a buffet, canapés, and tea and coffee the minimum is 10 people. For finger food, lunch bags, lunch boxes or platters the minimum number is 5 people.
What is your pricing?
How is your food pricing structured?
There are two options for ordering our finger food and canapés – you can either select individual items from our menu or we make up the order for you.
What are your prices for your finger food?
How much are your lunchboxes?
How much are your Lunch bags?
What are the prices for your selection of canapés?
Our very popular canapés range from: 5 items: $17.00 per person or 6 items: $20.50 per person
Or you can make up your own with our price per item option
Is there a minimum order for canapes??
Yes, the minimum order is $200 (and minimum 10 of an item).
How much do buffets cost?
Our popular buffets are $25-60.00 per person
Beverages?
Tea and Coffee Service $4.20
Per person price, includes cups & saucers, coffee pump pot, hot water pump pot, a selection of teas, milk, sugar sachet, wooden stirrers.
Drinks are provided with catering and need to be ordered alongside food.
